Information We Collect

When you visit our website or engage with our services, we collect information that helps us provide better educational experiences and improve our offerings. Here's what we gather and why.

Personal Information You Provide

• Name, email address, and phone number when you sign up for programs or request information
• Payment details and billing information for course enrollment
• Professional background and education history for program matching
• Communication preferences and feedback you share with us
• Resume or CV information if you apply for teaching positions or partnerships

Information Collected Automatically

• Browser type, device information, and operating system
• IP address and general location data
• Pages visited, time spent, and navigation patterns on our website
• Referral sources and search terms used to find us

How We Use Your Information

We use your data to deliver educational services, improve your learning experience, and keep you informed about opportunities that match your interests. Every piece of information serves a specific purpose.

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with trusted partners who help us run our educational programs. Here's who might access your data and why.

Service Providers We Work With

• Payment processors for secure transaction handling
• Email service providers for program communications
• Cloud storage providers for secure data hosting
• Analytics platforms to understand website usage
• Learning management system providers for course delivery

All third parties sign agreements requiring them to protect your data with the same standards we use. They can only access information necessary for their specific service and cannot use it for their own purposes.

How We Protect Your Information

Security isn't just a checkbox for us. We implement multiple layers of protection to keep your data safe from unauthorized access, disclosure, or misuse.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Secure backup systems with regular testing
• Employee training on data protection practices
• Incident response procedures for potential breaches

While we take extensive precautions, no online system is completely secure. We encourage you to use strong passwords and protect your account credentials.

Your Privacy Rights

Under Philippine law and our commitment to transparency, you have several rights regarding your personal data. Here's what you can do and how to exercise these rights.

Access and Control

• Request a copy of the personal data we hold about you
• Update or correct inaccurate information in your account
• Ask us to delete your data, subject to legal retention requirements
• Object to certain types of data processing
• Withdraw consent for marketing communications at any time
• Request data portability to transfer information to another provider

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Retention periods vary based on the type of data and legal requirements.

• Account information: Retained while your account is active plus 3 years
• Course completion records: 7 years for credential verification
• Payment records: 5 years as required by Philippine tax law
• Marketing preferences: Until you unsubscribe or 2 years of inactivity
• Website analytics: Aggregated data retained for 26 months

After retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required by law or to resolve disputes.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Performance cookies: Help us understand usage patterns
• Functionality cookies: Remember your preferences
• Marketing cookies: Used with your consent to show relevant content

Children's Privacy

Our services are designed for adult learners. We don't knowingly collect personal information from anyone under 18 years old. If you're a parent who believes we've collected data from your child, contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The date at the top shows when we last updated this policy. We encourage you to review it periodically to stay informed about how we protect your information.